Hence, if you can ask the sender to send only one picture per text message, do so. However, this does not happen when pictures are being sent one at a time. Some users said that the problem only occurs when they are receiving multiple SMS with pictures. Request the Sender to Transfer Photos One at a Time Restart PhoneĪfter applying any of the solutions above, always restart your phone if the configurations do not apply right away. Several users also confirmed that this fixed their problem. Hit the Menu button and Reset to Default. Following this, go to Mobile Network Settings. The next screen should lead you choices that will let you update your profile and PRL. Update Data Profile and Preferred Roaming List (PRL)Īccording to the support page of Sprint, you can do this by getting into Settings. Many users said that this solution worked for them. Next time you receive a picture through SMS, all you have to do is tap Download, and you should be able to save it in your device. From there, see to it that Auto Retrieve is disabled. Turn Off the Auto Retrieve Function of Multimedia Messages (MMS) Basically, SMS only uses mobile data, so if it is not activated, you will likely have trouble retrieving images. Make Sure that Cellular Data is Onīefore doing anything else, check if your cellular data is turned On. Is there a way to fix this issue?” This was the message that was sent to us at The Droid Guy Mailbag.īased on the Android Central forum, here are several ways to fix the problem wherein the Galaxy S2 SMS pictures won’t download: 1. “My Samsung Galaxy S2 has trouble downloading pictures sent through SMS.
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